If you have received a green card our local courier will have left their mobile number on the back of the card and you can contact them any time up until 9pm. If you have received an orange card please visit our self service page where you can select another day or arrange to collect from your local depot.
If we don't hear from you, we will automatically re-attempt delivery two more times on the next working day Monday - Saturday. Yes you can, download the Yodel app and track all your Yodel deliveries and collections in one place. Simply enter your parcel tracking number or click through from your Yodel emails to learn more about your parcel's journey.
Once we have received your parcel into the Yodel network, and if your retailer allows it, you can choose to have your parcel delivered to a nominated safe place. Enter your parcel number on our tracking page to see if you are able to enter this information online. If you provide a safe place suggestion, it will need to comply with our safe place guidelines of the locations being out of sight of passing traffic and that the parcel wrapping will remain dry in any wet weather.
If your sender has requested a signature as proof of delivery then our driver will not be able to leave your parcel in a safe place. In this instance, they will attempt to deliver your parcel to a neighbour who will be asked to sign as proof of delivery. Your driver will post a card through your letterbox in this instance to inform you of which neighbour your parcel has been delivered to.
Track your parcel. Keep track of your parcel at all times. Got a parcel you want to track? Manage your parcels with My Account View details of current and past deliveries.
Manage your delivery preferences. Tell us which neighbour to deliver to if you're not in. Allocate a safe place to deliver to.
Sign up Log in. Read what our clients say about us. The Yodel parcel manager app lets you track multiple Yodel deliveries all in one place. We have an evolving and honest, developing relationship, which enables us to work together to improve the service we provide our customers Andy Hawker Head of Logistics, Laithwaite's Wine. Our International delivery solution has been developed specifically for online retailers providing a home delivery service to over countries and territories Yodel International.
Our partners: Leicester Tigers - Learn more. Find out where your parcel is. Simply enter your parcel reference number above and hit track to find out where your parcel is.
You can track your parcel by entering your parcel reference number above. All you need is your parcel number to be able to see the status of your parcel. You should have been sent a parcel number by your sender either when you ordered your goods, when your parcel was dispatched or on the day of delivery.
If Yodel missed you and left a card, there will be an 8-digit reference number printed on there that you can use too. If you have just ordered your goods, it may take a short time for the parcel information to update on our systems. If you have had your parcel number for more than a day and there is no tracking information then please contact the sender to verify your parcel number is correct and that the parcel has been passed over to Yodel.
Yodel Direct tracking numbers look like YOL With Sender or Awaiting Collection: This is one of the first tracking events you will see. Yodel knows there is a parcel on the way but Yodel haven't yet received it from your sender. Left Sender or Collected: The sender has shipped the parcel and its on its way to Yodel depot. At Yodel Depot: This means that Yodel have received your parcel and it will be made ready for delivery on the right day.
This status will also show if Yodel tried to deliver your parcel but had to take it back to the depot. Left Yodel Depot: Your parcel was at your local depot but is now on its way to you.
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